@import "https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&family=Inter:wght@300;400;500;600;700&display=swap";:root{--font-display:"Outfit", "Inter", system-ui, sans-serif;--font-body:"Inter", system-ui, sans-serif;--sb-bg:#0f172a;--sb-border:#ffffff14;--sb-text-primary:#f8fafc;--sb-text-secondary:#94a3b8;--sb-text-muted:#64748b;--sb-hover:#ffffff0f;--sb-active-bg:#3b82f626;--ws-bg-primary:#f8fafc;--ws-bg-secondary:#fff;--ws-bg-tertiary:#f1f5f9;--ws-border:#e2e8f0;--ws-border-focus:#3b82f6;--ws-hover-bg:#f8fafc;--ws-text-primary:#0f172a;--ws-text-secondary:#334155;--ws-text-muted:#64748b;--color-primary:#3b82f6;--color-primary-glow:#3b82f626;--color-primary-hover:#2563eb;--color-agoda:#9333ea;--color-agoda-glow:#9333ea1a;--color-booking:#0284c7;--color-booking-glow:#0284c71a;--color-airbnb:#e11d48;--color-airbnb-glow:#e11d481a;--color-expedia:#d97706;--color-expedia-glow:#d977061a;--color-ai:#0d9488;--color-ai-glow:#0d948833;--color-ai-soft:#0d94880d;--sidebar-width:280px;--list-width:380px}*{box-sizing:border-box;font-family:var(--font-body);margin:0;padding:0;transition:background-color .2s,border-color .2s}body{background-color:var(--ws-bg-primary);height:100vh;color:var(--ws-text-primary);overflow:hidden}#root{height:100%}.dashboard-container{width:100vw;height:100vh;display:flex}.sidebar-panel{width:var(--sidebar-width);min-width:var(--sidebar-width);background-color:var(--sb-bg);border-right:1px solid var(--sb-border);z-index:10;flex-direction:column;justify-content:space-between;padding:24px 16px;display:flex}.list-panel{width:var(--list-width);min-width:var(--list-width);background-color:var(--ws-bg-primary);border-right:1px solid var(--ws-border);flex-direction:column;display:flex}.detail-panel{background-color:var(--ws-bg-secondary);flex-direction:column;flex-grow:1;display:flex}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--ws-border);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--ws-text-muted)}.brand-section{align-items:center;gap:12px;margin-bottom:28px;display:flex}.brand-logo{width:38px;height:38px;font-size:20px;font-weight:800;font-family:var(--font-display);color:#0f172a;background:linear-gradient(135deg,#e2e8f0 0%,#cbd5e1 50%,#94a3b8 100%);border-radius:10px;justify-content:center;align-items:center;display:flex;box-shadow:0 4px 12px #0f172a33}.brand-title{font-family:var(--font-display);letter-spacing:-.5px;color:var(--sb-text-primary);font-size:19px;font-weight:700}.tenant-selector{margin-bottom:24px}.selector-label{text-transform:uppercase;letter-spacing:1px;color:var(--sb-text-muted);margin-bottom:8px;font-size:10px;font-weight:700}.custom-select-container{width:100%;position:relative}.custom-select{border:1px solid var(--sb-border);cursor:pointer;width:100%;color:var(--sb-text-primary);background-color:#ffffff0d;border-radius:8px;justify-content:space-between;align-items:center;padding:11px 14px;font-size:13.5px;font-weight:500;display:flex}.custom-select:hover{background-color:#ffffff14}.nav-section{flex-direction:column;gap:4px;margin-bottom:24px;display:flex}.nav-item{cursor:pointer;color:var(--sb-text-secondary);border-radius:8px;align-items:center;gap:12px;padding:10px 14px;font-size:13.5px;font-weight:500;transition:all .2s;display:flex}.nav-item:hover{background-color:var(--sb-hover);color:var(--sb-text-primary)}.nav-item.active{background-color:var(--sb-active-bg);border-left:3px solid var(--color-primary);color:var(--sb-text-primary)}.channel-section{border-top:1px solid var(--sb-border);padding-top:20px}.channel-badge-container{flex-direction:column;gap:8px;margin-top:10px;display:flex}.channel-badge{color:var(--sb-text-secondary);background-color:#ffffff08;border:1px solid #0000;border-radius:8px;justify-content:space-between;align-items:center;padding:9px 12px;font-size:12.5px;font-weight:500;display:flex}.channel-dot{border-radius:50%;width:7px;height:7px;margin-right:8px;display:inline-block}.status-indicator{border-radius:4px;padding:1px 5px;font-size:10px;font-weight:600}.status-indicator.connected{color:#10b981;background-color:#10b98126}.status-indicator.error{color:#ef4444;background-color:#ef444426}.profile-section{border-top:1px solid var(--sb-border);align-items:center;gap:12px;padding-top:16px;display:flex}.profile-avatar{border:2px solid var(--color-primary);width:38px;height:38px;color:var(--sb-text-primary);background:#ffffff14;border-radius:50%;justify-content:center;align-items:center;font-weight:600;display:flex}.profile-info{flex-direction:column;display:flex}.profile-name{color:var(--sb-text-primary);font-size:13.5px;font-weight:600}.profile-role{color:var(--sb-text-muted);font-size:10px;font-weight:600}.list-header{border-bottom:1px solid var(--ws-border);padding:24px}.list-title{font-family:var(--font-display);color:var(--ws-text-primary);margin-bottom:12px;font-size:20px;font-weight:700}.search-input{background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);width:100%;color:var(--ws-text-primary);border-radius:8px;padding:11px 14px;font-size:13.5px;transition:all .2s}.search-input:focus{border-color:var(--color-primary);outline:none;box-shadow:0 0 0 3px #3b82f626}.filter-pills{gap:8px;padding:14px 24px 6px;display:flex;overflow-x:auto}.filter-pill{cursor:pointer;background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);color:var(--ws-text-secondary);white-space:nowrap;border-radius:15px;padding:5px 12px;font-size:11.5px;font-weight:500;transition:all .2s}.filter-pill:hover{background-color:var(--ws-bg-tertiary)}.filter-pill.active{background-color:var(--color-primary);border-color:var(--color-primary);color:#fff}.scroll-list{flex-direction:column;flex-grow:1;gap:12px;padding:16px 24px;display:flex;overflow-y:auto}.card-item{background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);cursor:pointer;border-radius:10px;flex-direction:column;gap:6px;padding:14px 16px;transition:all .2s cubic-bezier(.16,1,.3,1);display:flex;position:relative}.card-item:hover{border-color:#cbd5e1;transform:translateY(-1px);box-shadow:0 4px 12px #0000000d}.card-item.selected{border-color:var(--color-primary);background-color:#f0f7ff;box-shadow:0 4px 14px #3b82f614}.card-item.selected .card-body{color:var(--ws-text-primary)}.card-top{justify-content:space-between;align-items:center;display:flex}.card-sender{color:var(--ws-text-primary);font-size:14.5px;font-weight:600}.card-time{color:var(--ws-text-muted);font-size:11px}.card-mid{align-items:center;gap:8px;display:flex}.ota-badge{text-transform:uppercase;letter-spacing:.5px;border-radius:4px;padding:2px 5px;font-size:9.5px;font-weight:700}.ota-badge.agoda{background-color:var(--color-agoda-glow);color:var(--color-agoda)}.ota-badge.airbnb{background-color:var(--color-airbnb-glow);color:var(--color-airbnb)}.ota-badge.booking{background-color:var(--color-booking-glow);color:var(--color-booking)}.ota-badge.expedia{background-color:var(--color-expedia-glow);color:var(--color-expedia)}.ota-badge.traveloka{color:#1ba0e2;background-color:#1ba0e21a}.ota-badge.trip{color:#2f54eb;background-color:#2f54eb1a}.ota-badge.whatsapp{color:#25d366;background-color:#25d3661a}.ota-badge.line{color:#06c755;background-color:#06c7551a}.ota-badge.messenger{color:#0084ff;background-color:#0084ff1a}.review-stars{color:#f59e0b;gap:2px;font-size:11px;display:flex}.card-body{color:var(--ws-text-secondary);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:12.5px;line-height:1.45;display:-webkit-box;overflow:hidden}.unread-indicator{background-color:var(--color-primary);border-radius:50%;width:7px;height:7px;position:absolute;top:14px;right:14px}.empty-state{text-align:center;color:var(--ws-text-muted);padding:30px 10px;font-size:13px}.detail-header{border-bottom:1px solid var(--ws-border);justify-content:space-between;align-items:center;padding:20px 32px;display:flex}.detail-guest-card{align-items:center;gap:14px;display:flex}.detail-guest-avatar{background-color:var(--ws-bg-tertiary);border:1px solid var(--ws-border);border-radius:50%;width:46px;height:46px}.detail-guest-name{font-family:var(--font-display);color:var(--ws-text-primary);font-size:17px;font-weight:700}.detail-guest-meta{color:var(--ws-text-muted);margin-top:2px;font-size:11.5px}.chat-history{background-color:#fafbfd;flex-direction:column;flex-grow:1;gap:20px;padding:24px 32px;display:flex;overflow-y:auto}.message-bubble-wrapper{flex-direction:column;width:100%;display:flex}.message-bubble-wrapper.guest{align-items:flex-start}.message-bubble-wrapper.staff{align-items:flex-end}.message-bubble{border-radius:12px;max-width:60%;padding:12px 16px;font-size:13.5px;line-height:1.5;box-shadow:0 2px 6px #00000005}.message-bubble-wrapper.guest .message-bubble{background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);color:var(--ws-text-primary);border-bottom-left-radius:3px}.message-bubble-wrapper.staff .message-bubble{color:#fff;background-color:#0f172a;border-bottom-right-radius:3px}.message-bubble-wrapper.staff .message-bubble p{color:#fff!important}.message-meta{color:var(--ws-text-muted);margin-top:4px;font-size:10px}.review-content-card{background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);border-radius:12px;flex-direction:column;gap:12px;padding:20px;display:flex;box-shadow:0 4px 12px #00000005}.review-headline{font-family:var(--font-display);color:var(--ws-text-primary);font-size:16px;font-weight:700}.review-rating-score{font-size:24px;font-weight:800;font-family:var(--font-display)}.ai-copilot-panel{background-color:#f0fdfa;border:1px solid #99f6e4;border-radius:12px;margin:0 32px 20px;padding:16px;position:relative;overflow:hidden;box-shadow:0 4px 12px #0d94880d}.ai-copilot-header{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.ai-copilot-title{font-family:var(--font-display);color:var(--color-ai);text-transform:uppercase;letter-spacing:.5px;align-items:center;gap:6px;font-size:12px;font-weight:700;display:flex}.ai-copilot-confidence{color:var(--color-ai);background-color:#ccfbf1;border-radius:10px;padding:2px 6px;font-size:10px;font-weight:600}.ai-copilot-text{color:#115e59;margin-bottom:12px;font-size:13px;font-style:italic;line-height:1.5}.ai-copilot-actions{justify-content:flex-end;gap:10px;display:flex}.btn{cursor:pointer;border:1px solid #0000;border-radius:6px;padding:7px 14px;font-size:11.5px;font-weight:600;transition:all .2s}.btn-ai{background-color:var(--color-ai);color:#fff}.btn-ai:hover{background-color:#0f766e;transform:translateY(-.5px);box-shadow:0 4px 10px #0d948833}.btn-outline{background-color:var(--ws-bg-secondary);border-color:var(--ws-border);color:var(--ws-text-secondary)}.btn-outline:hover{background-color:var(--ws-bg-tertiary);border-color:#cbd5e1}.btn-primary{background-color:var(--color-primary);color:#fff}.btn-primary:hover{background-color:var(--color-primary-hover)}.composer-panel{border-top:1px solid var(--ws-border);background-color:var(--ws-bg-secondary);padding:16px 32px 24px}.composer-wrapper{background-color:var(--ws-bg-primary);border:1px solid var(--ws-border);border-radius:10px;flex-direction:column;gap:6px;padding:6px;display:flex}.composer-wrapper:focus-within{border-color:var(--color-primary);background-color:var(--ws-bg-secondary);box-shadow:0 0 0 3px #3b82f61a}.composer-textarea{resize:none;width:100%;min-height:50px;max-height:120px;color:var(--ws-text-primary);background-color:#0000;border:none;outline:none;padding:6px 10px;font-size:13.5px;line-height:1.5}.composer-textarea::placeholder{color:var(--ws-text-muted)}.composer-footer{border-top:1px solid var(--ws-border);justify-content:space-between;align-items:center;padding-top:6px;display:flex}.composer-tools{gap:6px;display:flex}.composer-btn-sparkle{color:#16a34a;cursor:pointer;background-color:#f0fdf4;border:1px solid #bbf7d0;border-radius:6px;align-items:center;gap:5px;padding:5px 10px;font-size:11px;font-weight:600;display:flex}.composer-btn-sparkle:hover{background-color:#dcfce7;border-color:#86efac}.btn-send{background-color:var(--color-primary);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:7px 16px;font-size:12.5px;font-weight:600}.btn-send:hover{background-color:var(--color-primary-hover)}.login-page-container{background:radial-gradient(circle,#f0f7ff 0%,#e2e8f0 100%);justify-content:center;align-items:center;width:100vw;height:100vh;display:flex}.login-card{background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);border-radius:16px;flex-direction:column;gap:20px;width:420px;padding:36px;display:flex;box-shadow:0 10px 30px #00000014}.login-header{text-align:center;flex-direction:column;align-items:center;gap:8px;display:flex}.login-logo{background:linear-gradient(135deg, var(--color-primary) 0%, #10b981 100%);width:46px;height:46px;font-size:26px;font-weight:800;font-family:var(--font-display);color:#fff;border-radius:12px;justify-content:center;align-items:center;display:flex;box-shadow:0 6px 16px #3b82f640}.login-title{font-family:var(--font-display);color:var(--ws-text-primary);letter-spacing:-.5px;font-size:22px;font-weight:800}.login-subtitle{color:var(--ws-text-muted);font-size:12.5px}.form-group{flex-direction:column;gap:6px;display:flex}.form-label{color:var(--ws-text-muted);text-transform:uppercase;letter-spacing:.5px;font-size:11px;font-weight:700}.form-input{background-color:var(--ws-bg-primary);border:1px solid var(--ws-border);width:100%;color:var(--ws-text-primary);border-radius:8px;padding:11px 14px;font-size:13.5px;transition:all .2s}.form-input:focus{border-color:var(--color-primary);background-color:var(--ws-bg-secondary);outline:none;box-shadow:0 0 0 3px #3b82f626}.login-options{justify-content:space-between;align-items:center;font-size:12.5px;display:flex}.checkbox-container{cursor:pointer;color:var(--ws-text-secondary);align-items:center;gap:6px;display:flex}.checkbox-input{cursor:pointer;accent-color:var(--color-primary)}.forgot-password{color:var(--color-primary);font-weight:600;text-decoration:none}.forgot-password:hover{text-decoration:underline}.btn-login{background:var(--color-primary);width:100%;font-family:var(--font-display);color:#fff;cursor:pointer;border:none;border-radius:8px;padding:12px;font-size:14.5px;font-weight:700;transition:all .2s}.btn-login:hover{background:var(--color-primary-hover);transform:translateY(-.5px);box-shadow:0 6px 16px #3b82f633}.login-error{color:#dc2626;text-align:center;background-color:#fef2f2;border:1px solid #fecaca;border-radius:6px;padding:10px;font-size:12.5px}.admin-header{border-bottom:1px solid var(--ws-border);justify-content:space-between;align-items:center;padding:20px 32px;display:flex}.admin-title-group{flex-direction:column;gap:2px;display:flex}.admin-title{font-family:var(--font-display);color:var(--ws-text-primary);font-size:22px;font-weight:800}.admin-subtitle{color:var(--ws-text-muted);font-size:12px}.admin-container{background-color:#fafbfd;flex-direction:column;flex-grow:1;gap:24px;padding:24px 32px;display:flex;overflow-y:auto}.admin-card-panel{background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);border-radius:12px;flex-direction:column;gap:16px;padding:20px;display:flex;box-shadow:0 2px 8px #00000003}.admin-panel-header{justify-content:space-between;align-items:center;display:flex}.admin-panel-title{font-family:var(--font-display);color:var(--ws-text-primary);font-size:16px;font-weight:700}.table-wrapper{border:1px solid var(--ws-border);border-radius:8px;overflow-x:auto}.admin-table{border-collapse:collapse;text-align:left;width:100%;font-size:13.5px}.admin-table th{background-color:var(--ws-bg-primary);color:var(--ws-text-secondary);border-bottom:1px solid var(--ws-border);padding:12px 16px;font-weight:600}.admin-table td{border-bottom:1px solid var(--ws-border);color:var(--ws-text-secondary);background-color:var(--ws-bg-secondary);padding:14px 16px}.admin-table tr:last-child td{border-bottom:none}.admin-table tr:hover td{background-color:var(--ws-bg-primary);color:var(--ws-text-primary)}.admin-badge{text-transform:uppercase;letter-spacing:.5px;border-radius:4px;padding:3px 8px;font-size:10.5px;font-weight:600;display:inline-block}.admin-badge.pro{background-color:var(--color-primary-glow);color:var(--color-primary)}.admin-badge.free{background-color:var(--ws-bg-tertiary);color:var(--ws-text-muted)}.admin-badge.enterprise{background-color:var(--color-agoda-glow);color:var(--color-agoda)}.admin-badge.active{color:#10b981;background-color:#10b9811a}.admin-badge.trialing{background-color:var(--color-expedia-glow);color:var(--color-expedia)}.admin-badge.suspended{color:#ef4444;background-color:#ef44441a}.action-buttons{gap:6px;display:flex}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background-color:#0f172a66;justify-content:center;align-items:center;width:100vw;height:100vh;display:flex;position:fixed;top:0;left:0}.modal-container{background-color:var(--ws-bg-secondary);border:1px solid var(--ws-border);border-radius:12px;flex-direction:column;gap:16px;width:440px;padding:24px;display:flex;box-shadow:0 20px 40px #0000001a}.modal-header{justify-content:space-between;align-items:center;display:flex}.modal-title{font-family:var(--font-display);color:var(--ws-text-primary);font-size:18px;font-weight:700}.modal-close{cursor:pointer;color:var(--ws-text-muted);background:0 0;border:none;font-size:20px}.modal-close:hover{color:var(--ws-text-primary)}.modal-footer{justify-content:flex-end;gap:10px;margin-top:8px;display:flex}